Please read this Privacy Policy (this “Privacy Policy”) carefully. To use the Services that CharliePills provide, you as a user of the Services must accept this Privacy Policy (“User”, “you”, “your”). If you do not consent to the terms of the Privacy Policy, please do not access or use the Services.

Personal Information. Your privacy is important to CharliePills is committed to carefully managing your individually identifiable information (“Personal Information”) in connection with the Services that CharliePills provides. “Personal Information” means any information that may be used, either alone or in combination with other information, to personally identify an individual, including, but not limited to, a first and last name, a personal profile, an email address or other contact information. This Privacy Policy describes the information practices for CharliePills, including what type of information is gathered and tracked, how the information is used, and with whom the information is shared. CharliePills is committed to protecting the privacy of the data you provide in the Service as appropriate, but at the same time encouraging you to interact with and share information about you progress with other users using the Services.

Protected Health Information. CharliePills is also committed to protecting the privacy of your protected health information (“Protected Health Information”). “Protected Health Information” is a subset of Personal Information that is information about you, including demographic information, that may identify you and that relates to your past, present or future physical or mental health or condition; related health care services; or related to the past, present, or future payment for the provision of health care to you.

For a description of how we may use and disclose your Protected Health Information to carry out treatment, payment or health care operations and for other purposes that are permitted or required by law, including the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), please refer to our HIPAA Notice of Privacy Practices (“HIPAA Notice”). Any conflict between this Privacy Policy and the HIPAA Notice with respect to such submitted Protected Health Information shall be governed by the HIPAA Notice. This Privacy Policy applies to our Services operated in the United States By using the Website and the Mobile App, User acknowledges and accepts this Privacy Policy.

Each User’s participation is also governed by the “Terms & Conditions,” which is entered into and agreed to by each User prior to using the Website and the Mobile App. Unless we define a term in this Privacy Policy, all capitalized terms used in this Privacy Policy have the same
meanings set forth in our Terms & Conditions. This Privacy Policy also applies to User’s use of interactive features or downloads that: (i) CharliePills owns or controls; (ii) are available through the Website or the Mobile App; or (iii) interact with the Website (including through social media) and/or the Mobile App.

Personal Information. We have implemented this Privacy Policy because your privacy, and the privacy of other Service users, is important to us. We operate in accordance with applicable data protection legislation and regulations. We recognize the importance of protecting the privacy of Personal Information collected about our users. This Privacy Policy discloses what Personal Information we gather, how we use it, and how you can correct or change it. It is our intention to give you as much control over your Personal Information as possible to preserve your privacy, while still allowing us to utilize that Personal Information in the course of our business to
provide you a valuable service.

Consent and Modification. By using the Service, you consent to the terms of this Privacy Policy and to our processing of Personal Information for the purposes set forth herein. If you do not agree to this Privacy Policy, please do not use the Service. We reserve the right, at our discretion, to change this Privacy Policy at any time, which change shall become effective upon posting by the Company on the Website, the Mobile App, via the Service or sending you an email or other notification. You will be deemed to have agreed to Additional Terms (as defined in the Terms & Conditions) by your decision to continue accessing the Mobile App or the Website or otherwise using any of the Services following the date in which such Additional Terms become effective. Receipt and Collection of Information. We collect Personal Information from users. In each case, you will only be required to provide the Personal Information that we need in order to be able to provide the services you have requested. You may be entitled under data protection laws to access and review the Personal Information that we hold on you, if you provide the necessary consent and background information and pay any mandated fee.

All such communications regarding access to your personal data should be addressed to: support@mycoach.com Such inquiries should clearly be marked as data protection queries and as being time sensitive. In particular, we receive and/or collect Personal Information from you in the following ways: CharliePills.com may collect and process Personal Information when User registers for or uses the Services and/or uses the Website and/or the Mobile App, interacts with the Website and/or the Mobile App, use any aspects of our Services or otherwise contacts CharliePills. CharliePills may collect and process certain Personal Information from User such as the User’s name, telephone number, e-mail address, mailing address, telephone number, user name, and password. CharliePills uses the Users’ Personal Information that CharliePills collects for the following general purposes: to fulfill User’s request for use of certain features of the Website and/or the Mobile App, to conduct surveys, and for CharliePills’s billing purposes. CharliePills may also collect and process Personal Information relating to User’s use of
CharliePills’s Services and any details of any e-mail correspondence or any other social media interactions that User has with CharliePills. CharliePills will collect only as much Personal Information as CharliePills needs for the purposes specified in this Privacy Policy, for purposes specified at the time of collection of the Personal Information, or for other purposes that you consent to in the future.

CharliePills provides User the option, at User’s sole election, to upload a profile image that is viewable by other participants of the Services, but this is not mandatory. User may delete User’s profile picture at any time by logging into the Mobile App and visiting the profile settings page. Personal Health Information. CharliePills may obtain your personal health information from your health care provider upon User’s request and prior approval. CharliePills may collect certain personal health information such as User’s height, weight, blood pressure, blood glucose and gender and display User’s biometrics to User based on these inputs.

Demographic & Non-Identifying Information. CharliePills may collect and process demographic information from or about User at the Website and the Mobile App from time to time, such as information about User’s gender, age, country, and zip code (“Demographic Information”). CharliePills may collect this information through various forms and in various
places on the Website and/or the Mobile App, including account registration forms, contact forms, or when User otherwise interacts with the Website and/or the Mobile App. To the extent that CharliePills combines any non-personally identifiable Demographic Information with User’s Personal Information that CharliePills collects directly from User on the Website and the Mobile App, MyCoach will treat the combined data as Personal Information under this Privacy Policy.

In addition to any Personal Information or other information that User choose to submit to CharliePills via CharliePills’s Website, CharliePills and CharliePills ’s third-party service providers may use a variety of technologies that automatically (or passively) store or collect certain information whenever User visits or interacts with the Website (“Usage
Information”). This Usage Information may be stored or accessed using a variety of technologies that may be downloaded to User’s personal computer, browser, laptop, tablet, mobile phone or other device (a “Device”) whenever User visits or interacts with CharliePills’s Website and/or the Mobile App. To the extent CharliePills associates Usage Information with User’s Personal Information CharliePills collects directly from User on the Website, CharliePills will treat it
as Personal Information.

The Service may contain links to third party websites that are not owned or controlled by us. We are not responsible for the privacy practices or the content of such other third party websites, and you visit them at your own risk.

Due to the nature of our business; there is no refund/exchange.